Privacy Policy

Privacy Policy – ShopBertollet.com

At ShopBertollet.com, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop with us. By using ShopBertollet.com, you consent to the practices outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to improve your shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, phone number, shipping and billing address, and payment details.
• Non-Personal Information: This includes browsing data such as your IP address, device type, browser type, and website usage data collected through cookies and analytics tools.
• Communication Data: Information you provide when contacting our customer support team, such as emails or feedback.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and complete your orders, including shipping and payment.
• Customer Support: To respond to inquiries, provide assistance, and resolve any issues.
• Personalization: To personalize your shopping experience by recommending products based on your preferences.
• Marketing Communications: To send you newsletters, promotions, and special offers (you can opt-out at any time).
• Website Improvement: To analyze user behavior and improve the functionality of our website.
• Legal Compliance: To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We implement security measures to protect your personal data, including:

• Encryption: We use Secure Socket Layer (SSL) encryption to secure sensitive information such as payment details during transactions.
• Access Control: Access to your personal information is restricted to authorized personnel only.
• Monitoring: We regularly monitor our website for security vulnerabilities and take appropriate action to safeguard your data.

While we make every effort to protect your information, please be aware that no method of data transmission over the internet is completely secure. If you suspect a breach, please contact us immediately.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: We may share information with trusted third-party vendors who help us process payments, ship products, and maintain our website.
• Legal Obligations: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or respond to legal processes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyze traffic, and serve personalized content. Cookies help us remember your preferences and improve the website’s performance. You can control cookie settings through your browser, but disabling cookies may affect the functionality of some parts of the site.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request to view the personal information we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request to delete your personal data, subject to legal requirements.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

To exercise your rights, contact us at info@shopbertollet.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for updates.